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About Ekhart Yoga

I'm a new member, where do I start?

Read this guide to get to know our main features, so you can get started and make the most of your membership.

About EkhartYoga

EkhartYoga provides members with high quality yoga and meditation classes by qualified, internationally renowned yoga teachers.

We have classes for all levels in all sorts of different yoga styles, meditation, Pranayama, Yoga Nidra and talks on yoga anatomy and philosophy.

Are you a beginner? This is the place to start! Are you a well-practiced yoga teacher? You’ll find tons of inspiration for your next yoga class!

This site is full of online yoga videos, articles, recipes, tutorials, tips, yoga poses, and more. Once you have a subscription, hundreds of yoga videos on this site will be available to you—anytime, anywhere. You will be able to mark your "Favourite" videos, save them to "Watch later" or add them to a Collection. You will also be able to leave comments and ask questions, which we welcome. In short, you will have an yoga studio at your beck and call.

You can also find lots of different yoga programmes on EkhartYoga. All of our programmes are designed with a specific purpose or theme in mind. Each one gives you an unique opportunity to improve your yoga practice and learn more with accompanying articles and tips. We have programmes for total beginners, as well as for more advanced yoga students and teachers. You will also find meditation, Pranayama, Mindfulness, Ayurveda and Yoga Nidra programmes.

Feel free to browse around, check out the free yoga classes, read some articles. Like what you see? Subscribing is easy and gives you instant access to every video in our growing library. We look forward to seeing you!

Contact

EkhartYoga BV
Pampuslaan 15
1382JM Weesp
The Netherlands

0031 6 4755 5404

KvK: 69125856 

VAT: NL850833279B01

email us

 

Write for us

We welcome submissions from the Ekhart Yoga community who are passionate about yoga and meditation and share our aim of spreading the love of yoga to create a positive change in the world.

Please take a look at our blog for an idea of our current content and style.

Content ideas

  • We are looking for quality content from specialists in yoga, meditation, pranayama, yoga philosophy, anatomy and physiology, yoga therapy and injuries, psychology, personal development, nutrition, recipes, yoga in relation to other sports or activities, Ayurveda, and more.
  • We also like to hear personal yoga stories from our members and teacher trainees.
  • You are welcome to run ideas for content by us first to check the idea - please note this is not a guarantee that the final article will be used. 
  • Please note that we are unable to provide individual feedback on work we will not be publishing.

Style and tone

  • Articles will vary in length depending on the type but should be a maximum of around 1500 words.
  • We like to keep our blog fairly informal, as if you are talking to a friend. Creativity, humor and personal insights are welcome. Please use headings to break up text. We use UK English. Use single spacing after full stops.
  • Articles should be free from advertising and commercial content unless we’ve agreed otherwise.
  • If you are including links to other websites, to other pages on EkhartYoga or in your bio please include the full link in the text rather than just hyperlinks as these can get lost in some formats.
  • Please make sure your text and images stick to copyright laws. Content should be original and have not appeared elsewhere already. You are welcome to republish your article at a later date on your own website. However, please state that it originally appeared on EkhartYoga.com and include the correct URL link to it.
  • If you have used one major source for your research please include details with your submission.
  • We reserve the right to edit, change images or titles and add or remove links if appropriate. We will run any major changes by you before publishing to make sure you are happy with them.
  • Include a short bio of a few lines in the third person e.g. “Esther is a yoga teacher and writer from the UK….”.  You can include one or two links e.g. to your website and Facebook page. Here’s an example of a guest writer’s bio. We make contributor pages for our regular guest writers.

Images

  • We welcome good quality images you have to go with your article. Please make sure they are copyright free and send us the source unless they are your own photos. We can also credit another photographer under the images if they’re not your own.
  • For the main picture images should be high res landscape (16:9) with a minimum width 1280 x height 720 pixels. We can resize larger images if you need us to.
  • Images within the body of the text should be 760 pixels in width.  

Sharing content

While we do not pay guest writers we will support you in raising your profile through promoting your work. Your content will be shared on social media including Facebook, Twitter, Google+, Pinterest and Instagram. We will always credit you fully. Please help spread the word by sharing on your own networks as well. We will let you know when your content will be published.

Please send your submission along with any images to yourstory@ekhartyoga.com

Thank you!

Jan 2018

How did EkhartYoga all begin?

Esther Ekhart and her husband Bas Paul started creating short, free yoga videos for YouTube in 2008 while living in Ireland. Online yoga wasn't really heard of back then but the videos became very popular. Esther was one of the most watched teachers on YouTube and she received many requests for longer online yoga classes. 

Esther and Bas moved back to the Netherlands, and created EkhartYoga.com along with photographer and musician Ruud Voerman.

Now Esther and Bas are supported by a lovely team to spread the love of yoga and to share Esther's knowledge with the world. 

Privacy and Cookies Statement

Privacy Statement and Cookies

Your privacy is important to us and we want you to know how we process and store your personal data which we collect when you use our site or communicate with us.

1. Introduction


At EkhartYoga we respect your right to privacy and we comply with our obligations under the Dutch and European data protection acts. The purpose of this website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2. Types of Information Collected


We retain two types of information:


  1. Personal Data
 This is data that identifies you or can be used to identify or contact you and may include, but not limited to, your name, company name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.

  2. Non-Personal Data 
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

3. Purposes for which we hold your information
 and legal grounds

The processing of the personal data you submitted is necessary for us to provide you with the best and safest possible online yoga experience:

  • Personal Data.
 We use the personal data you have provided to create an account for you so you can practise yoga online with us. We also use your email address in order to contact you. We will process any Personal Data you provide to us for the following purposes:
 (i) to provide you with the information or services you have requested;
(ii) to contact you if required in connection with your request or to respond to any communications you might send to us;
(iii) to notify you about changes in our services; (iv) to send you the EkhartYoga newsletter, service notifications and programme emails if you have voluntarily signed up for them.
  • Non-personal data. This is gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
  • The legal ground for processing your data is performance of a contract (buying online services); legal obligation (tax and bookkeeping) and/or explicit consent (for sending you newsletters etc)

4. Cookies 


This website uses cookies. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We use cookies to improve the quality of our service by storing preferences and tracking trends. We use the following cookies:

  • ​​Functional - These cookies include your preferences and are essential for the website to function fully and are therefore always enabled.

  • Performance - These cookies help us to improve the site’s performance, to give you a faster experience on the website and better content recommendations. Our system can see which classes you take and like so we can offer you suggestions for other classes to take and teachers to follow. 

  • Social & advertising - Social media cookies allow you to share content from EkhartYoga with others. Advertising cookies help us to better tailor advertising to your interests on sites like Google, and to spread the love of yoga to more people.


You can change your cookies settings at any time. You'll find a link at the bottom of the website footer and you'll be asked to accept cookies when you visit the website. Please note that if you decline our cookies some of the features and services of the EkhartYoga website may not function properly. You can also delete cookie files from your device at your discretion.

5. Term of data storage

We store your data in our database for 13 months after you end your subscription with us. We save it for this period so we can provide for you to keep your preferences and favourites in case you want to restart your membership.

Personal data needed to comply with legal or regulatory requirements (for tax- and bookkeeping purposes) are stored for 7 years.

6. Disclosure of Information to Third Parties. 

We as EkhartYoga work with some expert companies who handle financial data, for example.

We share personal data with these third parties to comply with legal or regulatory requirements. We may share your personal data with other third parties who provide services to us. Except as set out in the Privacy Statement, we will not disclose your personal data to any other third parties.


We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties of the number of unique users who visit our website, the demographic breakdown of our community users, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.


Read more about third parties we work with and their privacy policies

7. Sale of Business


We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of EkhartYoga provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

8. Security


Your personal data is held by EkhartYoga in accordance with industry best practices. We do not store your credit card information, number, expiry date or CVV security code on our servers. To ensure optimal security, we use a third party (Ogone Payment Services) for all credit card billing. Ogone uses a PCI-DSS compliant SSL platform, secured by encryption and authentication. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

9. Users under 16 

EkhartYoga.com content is not directed at users under 16 years of age. When you provide information about yourself as a user, you are thus representing yourself as 16 years of age or older. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors under 16 years of age. However if we do become aware of having collected personally identifiable information from a user under 16 without consent of a parent or legal guardian, we will remove such information from our servers.

10. Access, updating, verifying and deleting/erasure, object to processing, restrict and transfer Personal Data


You have a right to access your personal data, ask for a copy of your data, to rectify it or to delete your records completely. You may also object to processing and restrict the processing, as well as a request for data portability. Please contact us. and we will respond to your request as soon as possible.

11. Changes to the Privacy Statement 


Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Privacy Statement or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

12. Governing Law and Jurisdiction
 

This Privacy Statement is governed by the laws of the Netherlands and is subject to the exclusive jurisdiction of the Dutch courts.



13. Questions or Comments 

If you have any questions or comments or are unhappy about how we handle your data, please email us and we will get in touch as soon as possible. If you feel our answer is not sufficient you can contact the Dutch authority for Data & privacy processing.

Date: 5th July 2018

Terms and Conditions of Use

This website (EkhartYoga.com) is owned and operated by EkhartYoga BV Pampuslaan 15, 1382JM Weesp (”EkhartYoga”, “Ekhart Yoga”, ”we”, “our” and “us”).  
Your use of this website is subject to the Terms and Conditions as set out below. By accessing and using this website you agree that you have read, understood and accept these terms.

Contents

Practise safely

  • No teacher knows your body as well as you do so listen to your body. If anything doesn't feel right, you are free to take breaks and/or skip poses or sequences that are not suitable for you. One of the most important skills yoga can teach us is greater body awareness!
  • Please select the appropriate level class for your experience.
  • We offer no medical advice. Please consult your medical practitioner before starting any new exercise regime, and/or when starting our exercise classes for the first time. This is particularly important for, but not limited to, the following conditions: if you are pregnant, nursing, taking medication, have low or high blood pressure, or have any existing medical condition or injuries. The information on our website may not be tailored to your physical and/or mental health.
  • Full classes on this website will include warming up and cooling down sections, however, shorter classes and pose tutorials may not. Please take responsibility for your own body and include extra warm up and cool down stretches where appropriate to avoid injuries.
  • It's best to practise on an empty stomach so leave around two hours after a heavy meal before practice. Keep yourself hydrated before and after your yoga practice.
  • If you feel dizzy, light-headed, faint, or if you experience any other discomfort, stop immediately and take a resting pose. Consult a medical doctor if your symptoms do not pass. You are responsible for your condition during your practice. Exercise within your limits. Never force or strain. Seek attention and advice as appropriate.
  • Make sure you practise with enough free space around you. Wear comfortable clothing so you can move freely.
  • Avoid alcohol and drugs before yoga and meditation.
  • 
The information provided on our website is provided for educational and background purposes only. Using the website and the information provided is at your own risk.
  • We recommend that you use these online classes in addition to attending classes or workshops with an experienced yoga teacher who can observe you and give you personal guidance where required. 

Comments on classes, programmes and collections

  • We welcome and encourage your comments and questions under classes, programmes and collections.
  • All comments are monitored to ensure that any questions do not go unanswered and to gather feedback to help us improve the website. We try to answer your comments and questions as quickly as possible.
  • We reserve the right to remove any comments deemed to be offensive, commercial or those which include external links.

Collections - images and sharing

  • Images used for your Collections should be your own, or images that you have permission to use and are free from copyright.
  • If you set your Collections to public we   may share them, with the image, on social media channels for promotional purposes.
  • Images should not be offensive or explicit in any way. If you see explicit or offensive imagery used, please contact us by email. In this email, please state the name of the Collection and include a link to the Collection. We will then investigate within 5 working days, and remove said Collection and image if the complaints are correct. 

Intellectual Property Rights


By using this website you agree that all the information, communications, photography, text, images, graphics, software, trademarks, trade names, logos and other materials and services on this website (the “Content”) are protected by copyright, trademark, database rights and other intellectual property laws under the national laws of the Netherlands and international treatise.

You agree not to copy, modify, download, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any information contained on or forming part of this website, or otherwise use such Content of this website for re-sale, re-distribution or for any other commercial use, without the consent of EkhartYoga BV and/or its licensors as the case may be.

All property rights, title and interest in and to the Content shall be at all times and for all purposes remain vested in EkhartYoga BV and/or its licensors, as the case may be.

You may access website and content as available: for your information and personal use, as intended through the normal functionality of the EkhartYoga service. For streaming, 'Streaming' or 'Stream' means a contemporaneous digital transmission of an audiovisual work via the internet from the EkhartYoga service to a users device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the user. Accessing website videos for any purpose or in any manner other then Streaming is expressly prohibited.

Liability

Limit of Liability


To the fullest extent permitted by applicable law, EkhartYoga BV will not be liable for any loss or damages, directly or indirectly occurred, arising out of or in connection with your use of the website, following any programme or class and/or the information contained in it.
It is your responsibility to ensure that you are capable of undergoing a routine of exercises provided by any online programme or class that you follow and/or class or event that you attend with us.
In no event shall EkhartYoga be liable for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.

Indemnity

As a user of this website, you agree to indemnify us against any loss, damage or cost incurred by us arising out of any violation by you of these Terms Of Use. You will also indemnify us against any claims that information or materials which you submit, post to or transmit through the Site are in violation of any law or in breach of any third party right.

Disclaimer of Liability


With respect to content available on the website, neither EkhartYoga nor any of its employees or agents makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.

Disclaimer of Endorsement

Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by EkhartYoga. The views and opinions of authors expressed herein do not necessarily state or reflect those of EkhartYoga, and shall not be used for advertising or product endorsement purposes.

Governing Law


These Terms and Conditions shall be governed by and construed in accordance with the law of the Netherlands and you hereby submit to the exclusive jurisdiction of the Courts of the Netherlands. This will not prevent EkhartYoga from pursuing a claim for breach of contract, copyright infringement or otherwise in respect of these terms and conditions in any other jurisdiction throughout the world.

Restrictions 

While EkhartYoga uses its reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. EkhartYoga cannot be held responsible for any mistakes or omissions on this website.

Privacy statement

Your privacy is important to us and we want you to know how we process and store your personal data which we collect when you use our site or communicate with us.

1. Introduction


At EkhartYoga we respect your right to privacy and we comply with our obligations under the Dutch and European data protection acts. The purpose of this website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2. Types of Information Collected


We retain two types of information:


  1. Personal Data
 This is data that identifies you or can be used to identify or contact you and may include, but not limited to, your name, company name, address, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.

  2. Non-Personal Data 
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

3. Purposes for which we hold your information
 and legal grounds

The processing of the personal data you submitted is necessary for us to provide you with the best and safest possible online yoga experience:

  • Personal Data.
 We use the personal data you have provided to create an account for you so you can practise yoga online with us. We also use your email address in order to contact you. We will process any Personal Data you provide to us for the following purposes:
 (i) to provide you with the information or services you have requested;
(ii) to contact you if required in connection with your request or to respond to any communications you might send to us;
(iii) to notify you about changes in our services; (iv) to send you the EkhartYoga newsletter, service notifications and programme emails if you have voluntarily signed up for them.
  • Non-personal data. This is gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
  • The legal ground for processing your data is performance of a contract (buying online services); legal obligation (tax and bookkeeping) and/or explicit consent (for sending you newsletters etc)

4. Cookies 


This website uses cookies. A cookie is a little piece of text stored by the browser on your computer, at the request of our server. We use cookies to improve the quality of our service by storing preferences and tracking trends. We use the following cookies:

  • ​​Functional - These cookies include your preferences and are essential for the website to function fully and are therefore always enabled.

  • Performance - These cookies help us to improve the site’s performance, to give you a faster experience on the website and better content recommendations. Our system can see which classes you take and like so we can offer you suggestions for other classes to take and teachers to follow. 

  • Social & advertising - Social media cookies allow you to share content from EkhartYoga with others. Advertising cookies help us to better tailor advertising to your interests on sites like Google, and to spread the love of yoga to more people.


You can change your cookies settings at any time. You'll find a link at the bottom of the website footer and you'll be asked to accept cookies when you visit the website. Please note that if you decline our cookies some of the features and services of the EkhartYoga website may not function properly. You can also delete cookie files from your device at your discretion.

5. Term of data storage

We store your data in our database for 13 months after you end your subscription with us. We save it for this period so we can provide for you to keep your preferences and favourites in case you want to restart your membership.

Personal data needed to comply with legal or regulatory requirements (for tax- and bookkeeping purposes) are stored for 7 years.

6. Disclosure of Information to Third Parties. 

We as EkhartYoga work with some expert companies who handle financial data, for example.

We share personal data with these third parties to comply with legal or regulatory requirements. We may share your personal data with other third parties who provide services to us. Except as set out in the Privacy Statement, we will not disclose your personal data to any other third parties.


We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties of the number of unique users who visit our website, the demographic breakdown of our community users, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.


Read more about third parties we work with and their privacy policies

7. Sale of Business


We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of EkhartYoga provided that the third party agrees to adhere to the terms of this Privacy Statement and provided that the third party only uses your personal data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

8. Security


Your personal data is held by EkhartYoga in accordance with industry best practices. We do not store your credit card information, number, expiry date or CVV security code on our servers. To ensure optimal security, we use a third party (Ogone Payment Services) for all credit card billing. Ogone uses a PCI-DSS compliant SSL platform, secured by encryption and authentication. We take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.

9. Users under 16 

EkhartYoga.com content is not directed at users under 16 years of age. When you provide information about yourself as a user, you are thus representing yourself as 16 years of age or older. Our policy is that we do not knowingly collect, use, or disclose personal information about visitors under 16 years of age. However if we do become aware of having collected personally identifiable information from a user under 16 without consent of a parent or legal guardian, we will remove such information from our servers.

10. Access, updating, verifying and deleting/erasure, object to processing, restrict and transfer Personal Data


You have a right to access your personal data, ask for a copy of your data, to rectify it or to delete your records completely. You may also object to processing and restrict the processing, as well as a request for data portability. Please contact us. and we will respond to your request as soon as possible.

11. Changes to the Privacy Statement 


Any changes to this Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. If at any time we decide to use personal data in a manner significantly different from that stated in this Privacy Statement or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.

12. Governing Law and Jurisdiction
 

This Privacy Statement is governed by the laws of the Netherlands and is subject to the exclusive jurisdiction of the Dutch courts.



13. Questions or Comments 

If you have any questions or comments or are unhappy about how we handle your data, please email us and we will get in touch as soon as possible. If you feel our answer is not sufficient you can contact the Dutch authority for Data & privacy processing.

Date: 5th July 2018

Account and Payment

How much is a subscription with Ekhart Yoga?

  • A monthly subscription is 12.50, your first month 1. 
    An annual subscription includes a 20% discount so it works out at 10 per month (one time fee of 120)
  • Your monthly subscription is automatically renewed each month. You are automatically charged about 24 hours before the end of every subscription period.
    In other words, if you sign up for a monthly subscription, a charge will automatically be placed on your credit card or PayPal account just before the end of your current subscription period.
  • You can cancel your monthly subscription in your account settings. Go to your account settings via the avatar in the upper right corner of the website. Your subscription will still be active and fully functional until the last day of your current subscription period, but please note that you are automatically charged about 24 hours before the end of every subscription period. So, don't wait until the last day to cancel your subscription. 
  • We do not automatically renew annual subscriptions, we will send you a reminder when it's time to renew it.
  • Check out our videos, browse around and subscribe when you're ready!

 

How do I become a subscriber?

It’s easy!

  • First, choose your plan.
  • Create your account.
  • Make the payment.
  • Roll out your mat!

How do I pay in a secure way?

You can pay online with a credit card from Visa, Mastercard and American Express, or with PayPal. 

Dutch members can pay for an annual subscription using iDeal.

All our credit card transactions are secure and processed by Ingenico Payment Services. We do not store your payment details on our own servers.

Visa uses Verified by Visa  for extra security when paying online.
Mastercard uses  Mastercard Securecode for added protection.

Your monthly subscription is automatically renewed each month so you will be charged at the end of every subscription period until you decide to cancel your account.

  • Please make sure your card is enabled for E-Commerce transactions. Also, ensure your card has not expired.
  • Most issuers (Visa, Mastercard or Amex) don't allow automatically recurring payments with prepaid credit cards. Although it is sometimes possible to pay for the first month of a subscription, the first recurring payment will subsequently fail.
  • Make sure your PayPal account is verified and set up to enable automatically recurring payments. PayPal has different ways to verify your account, depending on the country you are registered in. Although it is sometimes possible to pay for the first month of a subscription, the first recurring payment will subsequently fail if your PayPal account isn't verified.
  • Follow these steps to become verified:
    Log in to your PayPal account.
    Click Get Verified in the Status field below your name.
    Follow the steps to complete the process.

Create a PayPal account here

If you have any questions or need help, please contact us here and we’ll get you up and running as soon as possible.

Can I pay with my prepaid credit card?

Unfortunately most issuers (Visa, Mastercard and Amex) don't allow automatically recurring payments with their pre-paid credit cards. Although it is possible with some prepaid cards to pay for the first month of a monthly subscription, the first recurring payment will subsequently fail.

You can subscribe for a year (we give you two months for free) or buy yourself a gift voucher for 1 up to 10 months with most prepaid credit cards.


 

I want to cancel my subscription

To cancel your subscription: log in, go to your account settings in the side bar. On the 'subscription' tab you can cancel your subscription.

Your subscription will still be active and fully functional until the end of your current subscription period.

You are automatically charged about 24 hours before the end of every subscription period, so don't wait until the last day to cancel your subscription.

 

 

I want to change my payment information.

You can change your payment details in your account settings, on the 'subscription' tab. Go to your account settings via the avatar in the upper right corner of the website.

My monthly subscription wasn't renewed

If your monthly subscription wasn't renewed automatically at the end of the month, we most likely couldn't debit your credit card or PayPal account. 

To get immediate access to the videos again, just log in to your account and subscribe again. All your favourite videos, downloads and watch later videos will still be there.

Make sure your card or PayPal account is allowing recurring payments.

Prepaid credit cards:
Most issuers (Visa, Mastercard or Amex) don't allow automatically recurring payments with their prepaid credit cards. Although it is sometimes possible to pay for the first month of a subscription, the first recurring payment will subsequently fail.

PayPal:
Make sure your PayPal account is verified and set up to allow automatically recurring payments. PayPal has different ways to verify your account, depending on the country you are registered in. Although it is sometimes possible to pay for the first month of a subscription, the first recurring payment will subsequently fail.

Follow these steps to become verified:

  • Log in to your PayPal account.
  • Click Get Verified in the Status field below your name.
  • Follow the steps to complete the process.

Creditcards:
Make sure your card is enabled for E-Commerce transactions. Also, ensure your card has not expired or is expiring soon.



 

Can I get a refund for my subscription?

Sorry, but we are unable to give you a refund for your subscription if you change your mind. However, you are free to cancel your subscription at any time. We offer a 1 month trial period with EkhartYoga for just €1 so that you can try out lots of different classes and teachers. If you can't find a class to suit you please contact us and we can send you some suggestions.

If you don't cancel your subscription during this time another month will be charged to your account automatically at the end of your month. Your account is usually charged 24 hours before the end of your billing period so don't wait until the last day if you wish to cancel.

Please double check if you already have an account with us before creating a new one. This will prevent you from being charged twice a month. We are unable to give refunds if this happens. 

Classes

What types of classes can I do?

We have classes for all levels in all sorts of different yoga styles, meditation, Pranayama, Yoga Nidra and talks on yoga anatomy and philosophy.

You can find short morning energizing classes though to long relaxing or therapeutic classes.

Visit our yoga styles page to read more about the different styles and which teachers offer them.

How can I find classes easily?

There are several ways to find classes: 

  • Go to the Classes page and get familiar with the filters. You can use multiple filters to narrow your selection by teacher, duration, style, specific use and level.
  • Search by keywords like yoga poses or parts of the body.
  • Use the Surprise me function. Select what you are looking for in a class and we’ll give you three options. Refresh your browser to get a new set of three.
  • Check the related classes under videos you like.
  • Follow your favourite teachers and get notified when they have a new class.
  • See if your class is part of a programme or mini-series along the same theme.
  • Search and follow collections made by fellow members and EkhartYoga's teachers and team.
  • Visit the Articles page and select “Featured classes” in the Categories.
  • Ask us! We love to hear from you and will help you find a class you are looking for.

How can I organise my classes?

You can add classes to your favourites or save them to watch later.

You can also save classes into collections or playlists.

Just click on the + button in the top right corner of the class.

I can't find what I am looking for, what can I do?

You can ask questions under classes. So if you have a favourite teacher, ask them if they have a specific class. You can also email us with class requests. 

Programmes

What are programmes?

We have a huge variety of programmes to follow on different aspects of yoga and meditation. These range from short series of classes lasting a week or two, to month-long yoga challenges.

We also have longer programmes you might take several weeks to complete such as Yoga Nidra and Mindfulness training. You can follow these programmes and keep track of your progress.

Every couple of months we feature a new guided programme. These have a specific start date so that our EkhartYoga community can take classes together on the same day. Look out for news about new programmes on your homepage, in the newsletters and on our social media channels.

How do I follow a programme?

Once you've chosen your programme, click on the orange 'Start programme' button on the programme page to follow it. 

With new programmes you'll have the option to receieve emails when your next class is ready.

What happens next?

  1. The classes in the programme will ‘lock’ and only the first class becomes ‘available’.
  2. The programme you selected gets added to your ‘My programmes’ page, giving you easy access to your next class, plus a handy overview of your progress.
  3. Once you have completed a class, you click on 'Mark as complete' and the next class becomes available to you (unlocked). 

Read more about programmes

Collections

What are collections?

Collections are a way for you to organise your classes into playlists. You can make these collections private or share them. Collections are a great way to get inspiration and recommended classes from fellow members, your teachers and the EkhartYoga team. Follow collections you like and connect with the person who created it to see more from them.

How do I create or edit a collection?

To start a new collection, simply pick a video and click on the + symbol in the top right corner. You’ll see options to save the class to Favourites, Watch later or Collections.

From here you can choose the title of your new collection and click 'save'. Your new collection has now been made, and you can find it in 'My Collections' on your personalised dashboard (the right hand side of your screen). To add more videos to your collections, simply continue to click the + symbol on your videos of choice. Only you will be able to see this collection unless you choose to make it public.

Edit your collection

Go to your collection and click on Edit info. Here you’ll see options to add your own image and a description to personalise your collection. You can also add descriptive tags to it, add or remove classes, or change the order of your classes. If you wish to delete your collection you will find a small link at the bottom right of the description box.

What images can I use for my collections?

Please ensure that the image you add to your Collection is free from copyright. We encourage you to use your own photos and to use a different image for each of your Collections.

The photo should ideally be a minimum of 800 x 420 pixels. It will be automatically cropped to size when you upload it.

Please note that images used for Public Collections may be shared on social media channels.

You can also find royalty free images on websites such as Unsplash and Pixabay or through Creative Commons.

Images should not be offensive or explicit in any way. If this is the case, we would like to refer you to our Notice & Takedown (NTD) policy. If you see explicit or offensive imagery used, please contact us by email. In this email, please state the name of the member using the images as well as the name of the Collection, also copy in a link to the Collections. We will then investigate within 5 working days, and remove said Collection and image if the complaints are correct. 

How do I follow a collection?

Browse through all public collections and get inspired! Not only will you find collections from fellow members but also from your favourite teachers. If you like the collection just click to follow it. It will then be added to 'My collections' on your personal dashboard. You can comment under another member's collection, perhaps offer them suggestions of other classes they might like. 

Start collecting! 

Tech Help

I am having trouble logging in

  • Please make sure you're using the same email address you used when you registered.
  • If you forgot your password follow this link: forgot your password? and we will email you a link for resetting your password. Please check your spam/junk or promotions (GMail) folder if you don't receive the email right away.
  • Quitting and restarting your browser, or restarting your computer, usually takes care of most logging-in issues.

If this does not do the trick, delete the cookies and website data from your browser:

In Chrome, go to Preferences (chrome://settings/)
Then go to History and click Clear browsing data
select Delete cookies and other site and plug-in data  and click Clear browsing data in the lower right corner.

In Firefox, go to History>Clear recent History
De-select browsing & download history, select everything else and click clear now.

In Safari, go to Safari>Reset Safari and select ‘remove all website data’ and click reset.

In Internet Explorer, click Tools, and select Delete Browsing History... . 
Deselect Preserve Favorites website data, and select Temporary Internet files and Cookies 
Click Delete.

I forgot my password

Click here: forgot your password? and we will send you a link for resetting your password. Please check your spam/junk or promotions (GMail) folder if you don't receive the email right away.

 

I'm having trouble playing the videos

If your video is not playing, or isn't playing as it should, please try the following;

1 Clear your website data and restart your browser.

  • Chrome: 
    - Go to Preferences (chrome://settings/)
    - Go to History and click 'Clear browsing data'
    - Select 'Delete cookies and other site and plug-in data'
    - Click ' Clear browsing data'
  • Firefox:
    - Go to History > Clear recent history
    - De-select browsing & download history, select everything else
    - click 'clear now'
  • Safari:
    - Go to Safari >Reset Safari
    - Select 'remove all website data' and click 'reset'
  • Internet Explorer: 
    - Click 'Tools'
    - Select 'Delete Browsing History'
    - Deselect 'Preserve Favourite website data'
    - Select 'Temporary Internet files and Cookies'
    - Click delete 
  • On your iPad:
    - Go to settings> Safari> clear history and browsing data

2 Restart your modem or router

  • Turn off your computer
  • Unplug your modem and your wireless router if it’s a separate device
  • Wait for about one minute
  • Plug in your modem and wait until no new indicator lights are blinking. If you unplugged your router, plug it back in and wait until no new indicator lights are blinking.
  • Turn on your computer and try playing your video

3 Update your browser

If your browser is not updated it may cause problems with your streaming. Is your browser updated? You can find the latest updates here.

4 Check your internet speed

When your Internet connection is slow, try using the lower quality video setting. You can find the video quality button in the lower right hand corner of the video (cog icon). You have a choice of 3 options.

  1. 720P HQ (highest quality for fast Internet speeds)
  2. 720P (recommended setting)
  3. 360P (for slow/mobile Internet, this will give you lower quality video, but it may help with streaming)

5 Do you use Adblock or anti-virus software?

  • Check if your anti-virus or Adblock Plus software is interfering with your video streaming.

6 Chrome users - Are you using a data saving extension?

  • Please disable the extension while playing the videos.

Still having trouble?

If you're still having trouble viewing the videos, contact us and we'll do our best to help you fix the problem. Please include the following information in your email:

  1. The device you are using (laptop, desktop, iPad etc.)
  2. The system you are using (e.g. Apple, Windows, Android etc.)
  3. Your internet connection speed (take a test here)
  4. Your browser (Firefox, Chrome, Safari etc.)

Can I watch the videos on my Tablet or Mobile phone?

Yes you can, our website has a responsive design, and you can view the videos on your iPad , Android Tablet, iPhone or Android phone. Viewing video on a mobile device requires a fast internet connection, try using Wifi if you can.

We recommend using the Chrome browser on your Android tablet or phone.

EkhartYoga App

Where can I download this app?

The App iOS is available on the Apple App Store for your iPhone or iPad. 

The App for Android phones or tablets is available from Google Play

What is the EkhartYoga app for?

Our app allows EkhartYoga members to download up to 10 videos for free AND streams any video from your device to your TV using Chromecast or Apple TV. 
So no matter where you are, we can be there with you too, whether that's on top of a mountain, in your living room on your TV or even on your holiday abroad.

Can anyone use this app?

This app is for EkhartYoga members only. Becoming a member is easy and for the cost of a normal yoga class you get unlimited access to our entire library of classes for a whole month, not to mention guided programs and free downloads (via the app). You can find out more about becoming a member here

How do I log into the app?

After downloading the app from the App Store or Google Play, launch the app and when prompted, use the same login details that you use to access EkhartYoga.com. 

I can't seem to log in to the App?

Here are a few reasons why login fails:

  • You have entered the wrong email/password
  • You are attempting to login when you have no internet connection or you have mobile data disabled for this app
  • You no longer have an active EkhartYoga membership. You can check the status of your membership by in your account settings.

How do I find the classes I want to download?

We recommend that you choose your videos beforehand on the website and place them into your favorites. Your favorite list syncs up with the app so that you can easily find the videos you want.

You can also search for classes directly in the app by class title, style or by teacher.

How do I download videos onto the app?

Once you have found the video you want to download, click on the thumbnail and it brings you the video. From here you can stream it directly on your phone, send it to your TV or download the video. Click the orange download button on the bottom right of the video then choose the size of the download you would like. It should automatically start downloading.

Video size: The smallest size is good enough quality for watching on your phone but if you wish to view videos on your tablet we would recommend that you download a larger size.

How many videos can I download?

You can download up to ten classes onto your device. And the great news is that you can change those 10 anytime you want!

Where can I find my offline videos?

Simply click on the downloads symbol - an arrow pointing downwards - to find your offline videos.

Will the app use up my mobile data?

In the settings of your phone or tablet you can indicate if you want to use your mobile data for this app or not. By deactivating mobile data, you insure that this app will only use WiFi.

Once you have downloaded a video you can watch it from your device without using the internet. We recommend you search for and download videos when you are on WiFi. If you wish to leave a comment under a class or stream classes to your TV, this will take you back online.

How can I stream videos to my TV?

Please note that you need to have WiFi to stream videos to your TV. You can stream videos directly to your TV using Chromecast, Apple TV or with your Samsung smart TV. Once you have picked your video, click the streaming button (underneath the video on the left hand side) and pick your streaming device. Make sure your TV and your streaming device are turned on :)

How do I log out of the app?

Simply click on your profile picture on the top right of the screen or swipe from right to left. There you will find an option to logout of the app.

How can I tell if I have already downloaded a video?

If you have already downloaded a video you will see a delete option in place of the orange download button under the video. This is how you know the video is already in your download list!

Video Downloads Help

How do I download a video?

If you are a member you can get our free app and use it to download up to 10 classes to watch offline. These classes will not be available if you cancel your membership.

Members can also make a one time payment to download a single class. These downloads are yours to keep even if you are no longer a member. Follow these steps to purchase and download a video to keep. 

  • Log in
  • On the Classes page, click on the video of your choice. (This will take you to the video detail page)
  • Click the 'Buy download' button
  • Pay through our secure payment system. (With credit card or PayPal)
  • Download your video by clicking the purple download button in the video, or the download link.
  • Find your video under the 'Downloads' in your sidebar on the right of your screen under your profile picture.

 

  • Please note that the videos will not directly download to your iPad/iPhone; use a desktop or laptop computer to download the videos and then transfer via iTunes to your iPad/iPhone. 

I have downloaded a video, where did it go?

After clicking the download button in the video, your computer starts downloading the video file to your hard disk. Where it puts the video depends on the settings in your browser.

If you can not see the video file on your Desktop, please look in the 'Downloads' folder of your browser.

Firefox: Tools>Downloads
Safari: View>Show Downloads
Chrome: Window>Downloads
Internet Explorer: Press CTRL + J

Please note that the videos will not directly download to your iPad/iPhone; use a desktop or laptop computer to download the videos and then transfer via iTunes to your iPad/iPhone.

Can I download a video more than once?

Yes, if you have lost your download(s), you can download your videos again. 

  • Go to 'My downloads' on the Videos page.
  • Select your video
  • Click the button in the video or the download link to start downloading.

Please note that the videos will not directly download to your iPad/iPhone; use a desktop or laptop computer to download the videos and then transfer via iTunes to your iPad/iPhone.

How long does it take to download a video?

The amount of time it takes to download your video will vary according to the length of the video and your internet connection speed.

Below are some examples, if you want to know your download speed take a speedtest at www.speedtest.net

 

Video Length Download Speed Download Time
30 min. 1 Mbps / 0.125 MB aprox. 25 min.
60 min. 1 Mbps / 0.125 MB aprox. 50 min.
90 min. 1 Mbps / 0.125 MB aprox. 70 min.


Please note that the videos will not directly download to your iPad/iPhone; use a desktop or laptop computer to download the videos and then transfer via iTunes to your iPad/iPhone.

When I click on the purple download button nothing happens

There could be an active pop-up blocker in your Chrome browser settings.

When you click the purple download button in the video, a small white square with a red cross appears in the top right corner of your Chrome toolbar. 

Click this icon and a dropdown appears. Then click "allow ekhartyoga to use pop-ups"

Now you can download!

Please note that the videos will not directly download to your iPad/iPhone; use a desktop or laptop computer to download the videos and then transfer via iTunes to your iPad/iPhone.

Yoga Practice

I am a beginner. What do I need to know?

Welcome to your first encounter with yoga! One reason to do yoga is that it will make you feel great. Yoga will relax and re-energize you, and it will make you stronger and more flexible.

The first thing you should know is that you should never do anything that hurts. Of course, you are going to exercise your body, so you will feel your muscles stretching and strengthening, but that generally feels like a good sensation - the ache of exertion, not the warning pain of injury.

If you feel pain, ease off: Either the pose you are practicing isn’t right for you right now or there could be something wrong with the alignment of your body. Either way, when your body tells you to stop, listen to it.

Find the right yoga for you

We recommend complete beginners start with a Hatha Yoga for Beginners program. This will teach you the foundational poses found in most styles of yoga. 

Yoga is taught in many different ways, so try out a few different styles and teachers to find one that suits you. Read this article on Finding your yoga style to get an overview of some of the major yoga styles.

Pick a class for your level. We have hundreds of beginner and next-step classes with different teachers and styles. Use the filters on the videos page to find them. We recommend starting with a Beginner programme to guide you through the basics. Find out more about our Beginner programmes. 

Can I do yoga while pregnant?

First of all, speak with your doctor or medical professional. Let them know that you practise yoga, or would like to start, so that they can tell you know if you have any specific conditions which would make it harmful for you or your baby. 

Please read Sandra Carson's article Prenatal Yoga: Tips for new and experienced yogis. Sandra gives her advice about poses to avoid or adapt during the different stages of your pregnancy.

 

If you have never done yoga before, the general recommendation is to not start during the first three months of pregnancy since your body isn’t used to it. Or attend a specific prenatal yoga course with an experienced teacher.

If your body is used to doing yoga, however, you can continue but with changes to your practice. There are many special pregnancy yoga courses that are wonderful to keep the body healthy, flexible, and strong throughout and prepare you for birth.

Some pranayama (breathing) techniques will not be suitable for you during pregnancy. These include any with strong abdominal actions like Bellow Breath or Breath of Fire, and also any with breath retention. If in any doubt simply practise relaxed and conscious breathing.

We have many prenatal and postnatal classes on our website - please click here or choose Pre/Post under the Specific Use filter on the main videos page. 

Can I practise yoga when I am on my period?

This is a very individual thing. There is no reason why you should stop yoga when you are menstruating unless you are in a lot of pain or very tired. In which case be kind to your body and do what feels best for you at that moment. Generally speaking, the advice is not to practice inversions, which can interrupt the downward flow. Strong twists can be uncomfortable as well. Listen to what your body tells you! While lots of women practise as normal, for some women a slower, more restorative practice might be beneficial. Some women find yoga helps with period pains and cramps. You can find specific classes for your whole cycle on the website - use the specific use filter women. Also try Irina Verwer's Yoga for Women programme.

How long does it take to feel the benefits of yoga?

You will feel some benefits immediately, such as physically feeling tension release, the body opening and muscles strengthening. This is the "feel good" feeling that keeps people hooked on yoga. Other benefits include better sleep, more mindfulness and awareness, and greater connections with yourself and others. These will depend on how much you practise, and every person is different. 

What are the benefits of practising yoga?

Yoga has many physical benefits: It creates a flexible, toned and strong body, and it improves breathing, energy and metabolism. Yoga improves circulatory and cardiac health. It improves fitness levels, relieves pain, and improves posture.

Yoga also provides mental benefits: It makes you happier, more balanced, and emotionally calmer. It helps you relax so you can handle stress better. Yoga encourages self-confidence and helps you to focus your energy.

The spiritual benefits of yoga are also key: Yoga teaches you to be aware—aware of what is going on inside and outside of you. Yoga teaches you to be present in your surroundings and open to what is all around!

There are so many benefits of a regular practice, read more about them in 30 benefits of a daily yoga practice.

I want to lose weight. Can yoga help me?

Yoga helps to bring the body back into balance. For example, it helps to regulate the thyroid gland, which helps to regulate your weight.  

However what yoga also brings are the more subtle benefits for our body image, such as increased body confidence, body awareness and acceptance of ourselves.

This body awareness can also allow us to decide more clearly for ourselves if we want to lose weight or if we are reacting to external messages that we "should" lose weight.

Greater awareness helps us to be more mindful about what and when we are eating, so we are more likely to make positive food choices.  

Read more in Yoga for weight loss

 

I have a medical problem. Can I still do yoga?

The general advice is to consult a medical practitioner before starting any new exercise regime, and/or when starting our exercise classes for the first time. This is particularly important, but not limited to the following conditions: if you are pregnant, nursing, taking medication, have low or high blood pressure, or having any existing medical condition or injuries.  The information on our website may not be tailored to your specific physical and/or mental health circumstances.

If you have medical issues and you are not sure about certain yoga poses or practices, please consult your doctor or health professional who can see you in person. We cannot offer medical advice. The information provided on our website is provided for educational and background purposes only. Using the website and the information provided, is at your own risk.

If your doctor is not familiar with yoga you can ask them about general types of movements: forward bends, backbends, twists, inversions (where your heart is higher than your head), and balances. If it is relevant to your condition ask about weight-bearing on your hands or knees. Check if there is any problem with breath retention or your blood pressure - in which case you'll need to avoid certain pranayama techniques.

However, if you are familiar with your medical condition and know what types of movements or practices to avoid then yoga can be a great way to take care of your body and mind. There are plenty of ways to adapt yoga poses so that everyone can practise them. You can also use extra props like a chair if you are recuperating. 

You'll find lots of therapeutic classes, chair yoga and yoga for seniors on the classes page. Use the filters to help narrow your search.

 

Can I eat before yoga?

You want to have an empty stomach during a yoga session, so leave at least 2 hours between a main meal and yoga. Digestion of food requires energy, and when you do yoga after a meal, your energy goes to the muscles you’re exercising and the body can’t digest the food properly.

What is the best time to practise yoga?

Any time is great to practise yoga!

The morning is ideal if you have the time - you wake up stiff from the night, so opening up your body with some yoga sets you up nicely for the day.

During the day taking a quick yoga break can be beneficial especially if you are working at a desk all day - or if you need a break from looking after someone else!

In the evening, yoga can also be a nice way to unwind before bed.

Whenever you can fit yoga in, that’s the right time for you!

Use the specific use filters on the yoga classes page to find Morning yoga and Evening yoga classes.

How often should I practise yoga?

Yoga is great! Even if you practise for just 1 hour a week, you will feel some benefits from it. For some people that is enough, especially if you do other forms of exercise. Others, because they feel so good with it, will naturally want to practice more. 

To fully experience the benefits try to practise at least 2 to 3 times a week. Include a longer class of an hour or more when you can, but don't let unrealistic expectations stop you from practising 20 minutes, or even 10 minutes! 

So practise how much you can, when you can. Focus on and be proud of what you do, rather than focusing on what you want to do.

If you like to practise a lot we recommend having at least one rest day a week from your physical practice. You can follow a Meditation or Yoga Nidra class instead.

Is yoga a religion?

No yoga is not a religion. The history of yoga is estimated to be about 5000 years old, however there is evidence that even in earlier times people were already practising yoga in some form. Yoga is a philosophy and the father of the philosophy is said to be "Patanjali" . Patanjali wrote the 'Yoga Sutra'. These 196 sutras provide a framework for spiritual growth and mastery over the physical and mental body.

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