FAQ

We've covered some common questions you might have but if you can't find your answer here please don't hesitate to email us.

I am a yoga beginner. What do I need to know?What are the benefits of yoga?I have a medical problem. Can I still do yoga?Can I do yoga while I'm pregnant?Can I practice yoga when I am on my period?I want to lose weight. Can yoga help me?Can I eat before yoga?What is the best time to practice yoga?How often should I practice yoga?Is yoga a religion?Does yoga cause vertigo?

What is EkhartYoga and how did it all begin?I'm a new member, where do I start?What is the EkhartYoga Academy?How to contact us Diversity, equity and inclusion Terms and conditions of use Privacy and cookies statement

How do I become a member of EkhartYoga?How does the free trial work?How much is a subscription with Ekhart Yoga?How do I pay in a secure way?Why can't I see the different payment options?Can I pay with my prepaid credit card?Can I pay using iDeal, Vpay, Sofort, Bancontact, or SEPA?How do I change my payment details?How do I cancel my subscription?Why wasn't my monthly subscription renewed?Can I get a refund for my subscription?How do gift vouchers work?What is the Gift a Friend offer?

I can't find what I am looking for, what can I do?How can I organise my classes?How can I find classes easily?Which level of class should I choose?What types of classes can I do?

What are Programs?How do I follow a program?

What are playlists?How do I create or edit a playlist?What images can I use for my playlists?How do I follow a playlist?

I am having trouble logging in I forgot my password I'm having trouble playing the videos Can I watch the videos on my tablet or mobile phone?How can I watch videos with closed captions?

What is the EkhartYoga app for?Where can I download the EkhartYoga app?How do I use the app?Can anyone use this app?Why can't I log in to the app?How do I download videos onto the app?Will the app use up my mobile data?How can I stream videos to my TV using the app?